My Frigidaire

Well for the past two week my Frigidaire side by side refrigerator has not been working.  It had stopped working in December and January and I had called Appliance Service to fix it.  They sent a guy name Gary out to fix it both times.  Unknown to me the second time Gary came out he charged me thru his own company Appliance Repair.  I never noticed the difference until I called Appliance Service and told them how the compressor they put in that was still under warranty had gone out.  My own assessment.  They informed me that they were not responsible and proceeded to give me Gary's phone number.  Strikeout  for Appliance Service.  They sent him out I never had any contact with him personally.  This is a crappy company not worth your time.

I finally got a hold of Gary with Appliance Repair (his company) and he comes out after about 3 days and informs me that it is the compressor and that he will replace  it.  I call him repeatedly over the next 2 weeks to come out and fix my refrigerator. He stated he was coming on more than one occasion and I sit at my house waiting and waiting for him to show.  I finally just asked did he have true intentions on fixing it, he assured me he was that was last Friday.  I waited and waited he did not come.

 I then thanks to my brother's encouragement I call Frigidaire.  I informed them of the issue that I was continually having with my Frigidaire refrigerator and a  brief overview of the above situation.  The young lady that handled my case my patient, understanding, listened and provided me with excellent customer service.  So much so they gave me a list of certified Frigidaire repair people and paid the bill.  I could not have asked for more. It was fixed that Day. I called the first people on the list and the refrigerator was fixed that day.  How awesome is that.  Additionally it was not the compressor it was the relay, that means Gary did not know what he was talking about.  Oh my goodness Appliance Repair is a crappy company too, not worth anyone's time and he was not a communicator and not worth anyone's time.

This situation once again confirmed with me to just go to the people who know what they are doing and that are certified in doing whatever task it is and that cheaper is not always better.  Getting the run around from Crappy Appliance Service and Appliance Repair cost me two week of eating out, no ice cold water in the midst of a Georgia summer and the inconvenience of not being able to cook in my own kitchen.