Monday, July 11, 2011

Georgia Mutual Insurance Company Review

Well as you know from my previous post about being hit by a car while riding my bike that I have been dealing with the insurance company of the person that hit me.  Well this insurance company Georgia Mutual is probably one of the most unprofessional companies I have ever had the displeasure of working with. 

Where do I start the fact that the accident occurred on May 8th and I just received a check for my property damage on Saturday.  I was told by my lawyer that the adjuster would have the person that is picking up my property damage to call and arrange pick up sometime last week.  I did not receive a call.  However on Saturday morning I received a knock on my door a little after 8:00 am and it was the guy there to pick up my property and delivery my check. He had no ID associating him with the company and did not even have an inventory list of the items he was to pick up.  He was asking me what I was to give him besides the bike he was clueless.  I proceeded to ask him is it his custom to just show up at someones house unannounced.  He stated the called Friday and left a message about picking up the items.  I had not gotten the message and I proceeded to ask did I call you back and state that you could come.  He said no, but he stated he would just pop over and see if I was here to get it out of the way.  Are you serious you just show up at my house unannounced.  Who does that?  You are not family or a friend and it is not an emergency and you are not Publisher's Clearing House delivering me a check for a few million. 

I later checked my voicemail and he did indeed call me and left a message around 8:45 Friday evening stating he wanted to pick up the items Saturday and to give him a call back. First of all I do not expect a call about business so late in the evening and my friends even know after 9 pm it is wrap for me - bed time.  Because had he gotten me I would have told him no it is the Sabbath and out of respect for my belief I would not have entertained him however when he popped up and I want to end this whirlwind with this shady insurance company I gave them the items and accepted their check that I have been waiting on for two months now.

I understand that Georgia Mutual Insurance company is a company that insurers high risk drivers.  I totally understand that these drivers need insurance however drivers really investigate the insurance company.  If they give you the run around they will definitely give the person that you may hit, the run around because they do not want to pay out the damages that you caused.  You want to be a better person than that, you hurt someone.  Step up to your responsibility, be a good person.  In my case the person hit me directly from behind hitting my hip and knocking clear off her passenger side mirror, you know my hips got power, LOL.  I have pain off and on all the time thankfully it was not broken only bruised.  But the hassle Georgia Mutual has put me through has added to the psychological trauma of physically being hit by a car.  I am a little shaky every time I get on my bike so much so I have not ridden in over a  month and have sworn off riding on the street even with the new Georgia bike laws.

That's all for now on the topic if you are a high risk driver do not choose Georgia Mutual investigate the company ask a few questions - What is your required turn around to payout the property damage on the claim after the accident has been reported and given to the adjuster?  Does the victim have to provide the police report?  side note I had to go to the police department and pick up and fax to Georgia Mutual the police report if I wanted my case expedited, I guess two months is expedited?  Just a few basics!

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